01 / INFRA HEAD · IT · ENTERPRISE AI

INFRASTRUCTURE THAT KEEPS RUNNING.

Infra Head at GM Modular with twenty-plus years in manufacturing and automotive IT. I commission plants from bare floor, keep SAP and cloud platforms available through peak season, and put the governance around a team on paper so nothing depends on one person.

  • 0+YEARS
    INFRASTRUCTURE
  • 0TEAM
    3 GROUP COMPANIES
  • 0+IT ASSETS
    PURCHASE TO DISPOSAL
OPEN TO WEEKEND CONSULTING
MUMBAI, INDIA
02 / ABOUT

About Me

Infra Head (IT) at GM Modular in Mumbai, reporting to the CTO — accountable for infrastructure, cloud, security, ITSM, vendor management and enterprise AI across GM Modular, GM Elektra and GM Nexus: the head office, the Vasai plants, the Hyderabad factory and showroom, Vijayawada and branches across India. The work falls into three areas: commissioning new plants and offices from design to go-live; keeping business-critical platforms — SAP on HANA, Google Cloud — available; and building the governance around a team: role definitions, KPIs, standards and vendor controls. Outside the day job I build under the Cito Cosmic ecosystem and take a small number of weekend consulting engagements.

  • 2026PROMOTED
    INFRA HEAD, IT
  • 11yrsAT GM MODULAR
    HEAD OFFICE, MUMBAI
  • 3GROUP COMPANIES
    MODULAR · ELEKTRA · NEXUS
03 / SERVICES

Services

  1. 01

    AI-Native Architecture Review

    A FIXED 2–3 WEEK ENGAGEMENT: WHERE AI FITS YOUR IT OPERATION, WHAT THE INFRASTRUCTURE MUST PROVIDE, AND THE GUARD-RAILS — DPDPA 2023, HARD LIMITS AND STOP CONTROLS.

  2. 02

    Plant & Site Commissioning

    VENDOR BOQ COMPARISON, GAP FINDINGS, DESIGN DECISIONS AND PURCHASE-ORDER-READY SPECS FOR NEW FACTORIES, OFFICES AND SHOWROOMS.

  3. 03

    Cloud Platform Readiness

    AUDIT OF A PRODUCTION GOOGLE CLOUD ESTATE: ALERT BASELINES, RUNBOOKS, SCHEDULER AND DATABASE HYGIENE, PEAK-SEASON PLAN.

  4. 04

    Security & Identity

    ACTIVE DIRECTORY RESTRUCTURE, FIREWALL SINGLE SIGN-ON TIED TO THE GRADE STRUCTURE, ENDPOINT PROTECTION, VULNERABILITIES TRACKED TO CLOSURE.

  5. 05

    IT Operating Model

    POSITION DESCRIPTIONS WITH KPIS, CONTROLLED STANDARDS, ACCOUNTABILITY BOUNDARIES AND A FIVE-STEP PROCUREMENT CONTROL.

  6. 06

    SAP Platform Hosting & DR

    SAP B1 AND S/4HANA ON HANA: MIGRATION, HIGH AVAILABILITY, BACKUP AND DISASTER RECOVERY TESTED ON-PREMISES AND IN CLOUD.

04 / WORK

Selected Work

01 / 062026

GM Nexus — Hyderabad Plant

Full IT and physical build for a new manufacturing facility. Compared competing vendor BOQs, wrote the gap findings and the CTO decision brief, and took the BOQ through three revisions to purchase-order approval. Catalyst 9300 core with HSRP, outdoor-rated access points for the hot machinery zone, SD-WAN on dual ISPs, 147 permanent cameras, and a stabilised power feeder after raw supply began damaging devices.

INFRA HEAD · IT

  • Cisco Catalyst 9300
  • HSRP
  • SD-WAN
  • 147 cameras
  • Power feeder
  • BOQ
DISCUSS A SIMILAR BUILD ↗
02 / 062025–26

GM Bandhan — Loyalty Platform on Google Cloud

Infrastructure owner for the company's loyalty app for electricians and retailers: six VMs and four PostgreSQL databases across development and production. Before the 2026 festive season, audited monitoring and rebuilt it as a 20-policy alert baseline with runbooks; fixed a scheduler fault that had needed a manual database start every morning.

PLATFORM OWNER

  • Google Cloud
  • Compute Engine
  • Cloud SQL
  • PostgreSQL
  • Cloud Monitoring
DISCUSS A SIMILAR BUILD ↗
03 / 062026

Vijayawada Campus Network Record

Catalyst 9300 core stack, three floor access stacks, Meraki Wi-Fi and a FortiGate edge. Rewrote the site record into a version-controlled engineering document with 24 findings ranked by severity.

DESIGN & DOCUMENTATION

  • Catalyst
  • Meraki
  • FortiGate
  • As-built
DISCUSS A SIMILAR BUILD ↗
04 / 062026

IT Role Framework

Fifteen position descriptions with KPIs, six controlled standards, an accountability boundary statement between the two managers, and a five-step procurement control that separates who requests, approves, buys, receives and records. Concurred by the CTO; issued through one-to-ones with every team member.

OPERATING MODEL

  • Position descriptions
  • KPIs
  • Standards
  • Procurement control
DISCUSS A SIMILAR BUILD ↗
05 / 06ONGOING

SAP on HANA

SAP B1 and S/4HANA platform: migration from the on-premises database to HANA, upgrades, high availability, and backup and DR tested both on-premises and in cloud.

PLATFORM

  • S/4HANA
  • SAP B1
  • HA
  • Backup & DR
DISCUSS A SIMILAR BUILD ↗
06 / 06OWN TIME

CITO COSMIC — 72-Agent Framework

A multi-agent orchestration framework for enterprise IT work: 72 specialist agents across nine domains with a control layer that routes each task and checks the output. India-specific defaults — INR, DPDPA 2023, GST. Paired with ETOS, an enterprise technology operating system concept with role-based views and a central controller.

INDEPENDENT · CITO COSMIC

  • Multi-agent
  • MCP
  • RAG
  • AI governance
DISCUSS A SIMILAR BUILD ↗
05 / ACHIEVEMENTS

Achievements

35%INCIDENT RESOLUTION

Faster resolution

Average incident resolution time cut with a structured incident process on ServiceDesk Plus.

20%IT SPEND

Cost taken out

Reduced through vendor and contract renegotiation across the estate.

40%MANUAL WORKLOAD

Automated away

Taken off the team's routine work through automation.

147PERMANENT CAMERAS

Hyderabad plant

Surveillance designed into the GM Nexus build, with a stabilised power feeder.

1,200+USERS · 24×7

Round-the-clock support

IT operations for 1,200+ users in India and 30 in the USA at Mahindra & Mahindra.

2,000+IT ASSETS

Lifecycle owned

From purchase to disposal across three group companies.

1 / 7 · CMS INSTITUTE AUTO SPIN ON

06 / TRAINING & CREDENTIALS

TRAINED SPECIALIZATIONS

◈TRACK 01
PROGRAMME

CCNA — Routing & Switching

Cisco curriculum · CMS Institute

  • LAN / WAN
  • IP routing
  • Switching
CMS INSTITUTEPROGRAMME
▣TRACK 02
PROGRAMME

MCSE — Windows Server

Microsoft curriculum · CMS Institute

  • Active Directory
  • DNS / DHCP
  • Group Policy
CMS INSTITUTEPROGRAMME
◉TRACK 03
PROGRAMME

RHCE — Linux

Red Hat curriculum · CMS Institute

  • RHEL
  • Shell
  • Services
CMS INSTITUTEPROGRAMME
◎TRACK 04
PROGRAMME

CWNA — Wireless

CWNP curriculum · CMS Institute

  • 802.11
  • RF design
  • Site survey
CMS INSTITUTEPROGRAMME
▦TRACK 05
PROGRAMME

CompTIA A+

Hardware & operating systems · CMS Institute

  • PC hardware
  • Operating systems
  • Troubleshooting
CMS INSTITUTEPROGRAMME
⬡TRACK 06
PROGRAMME

CompTIA Network+

Networking fundamentals · CMS Institute

  • TCP/IP
  • Cabling
  • Network ops
CMS INSTITUTEPROGRAMME
✦DEGREE
FIRST DIVISION

Bachelor of Computer Application

Hamdard University

  • Programming
  • Databases
  • Systems
HAMDARD UNIVERSITYDEGREE
DRAG HORIZONTALLY TO ROTATE THE 3D VAULT
07 / SKILLS

Skills

NETWORKS

  • Cisco Catalyst
  • Meraki
  • SD-WAN
  • FortiGate
  • Campus LAN / Wi-Fi
  • Multi-site rollout

SERVERS & CLOUD

  • Google Cloud
  • Compute Engine
  • Cloud SQL
  • Virtualisation
  • Azure / AWS (working)

SECURITY

  • Active Directory
  • Firewall SSO
  • CrowdStrike
  • Vulnerability mgmt
  • Backup & DR

SAP PLATFORMS

  • S/4HANA
  • SAP B1
  • ECC on SQL Server
  • HA / upgrades

SITE INFRASTRUCTURE

  • CCTV
  • Access control
  • Structured cabling
  • Power protection
  • BOQ review

AI & AUTOMATION

  • Multi-agent design
  • Prompt / agent workflows
  • RAG
  • MCP
  • AI governance

08 / JOURNEY

EXPERIENCE & EDUCATION

Two decades of infrastructure work, presented as one continuous path.

CURRENT ROLE APR 2026 — PRESENT

Infra Head, IT (Head Office)

GM Modular Pvt. Ltd., Mumbai

TEAM OF 14 · 3 GROUP COMPANIES · REPORTS TO CTO

Accountable for infrastructure from new-site planning to closure: network, servers, cloud, security, surveillance, access control, vendors, contracts and uptime. Final escalation point for major incidents; works with the heads of Finance, Operations, Sales and Marketing on service levels.

DEC 2014 — MAR 2026

Senior Manager, Digital Infrastructure · earlier Senior IT Manager

GM Modular Pvt. Ltd., Mumbai

SAP ON HANA · GOOGLE CLOUD · AD + FORTIGATE SSO

Eleven years of steadily wider responsibility: the HANA migration and DR, the Active Directory restructure, CrowdStrike rollout, the Vijayawada campus network, GM Bandhan on Google Cloud, the IT budget, 2,000+ assets and the service desk on ServiceDesk Plus.

2010 — 2014

IT Project Manager

Parth Tech Solutions

TEAM OF 8 · SAP ECC ON SQL SERVER

Led two .NET developers, four helpdesk engineers and two network engineers delivering client projects to budget and timeline. Deployed and administered SAP ECC for clients, supported early HANA pilots, ran vulnerability assessments on SAP and legacy systems.

2008 — 2010

IT Operations Manager

Mahindra & Mahindra, Mumbai (Worli and Kandivali)

1,200+ USERS · 24×7 · INDIA + USA

Round-the-clock IT support on site and remote. Administered SAP ECC on SQL Server for finance and operations. Used system logs and performance data to catch faults before users reported them.

2005 — 2006

System Engineer / Web Analyst

DCS

WINDOWS SERVER 2003 · SAP R/3

Windows Server 2003 environments and client networks. Supported SAP R/3 and ECC on SQL Server and Oracle: user management, transaction monitoring and SOP documentation.

EDUCATION HAMDARD UNIVERSITY · CMS INSTITUTE

Bachelor of Computer Application

First Division

A+ · N+ · CCNA · MCSE · RHCE · CWNA

Followed by the CMS Institute professional programme in computers, covering the full infrastructure stack from hardware and networks to Windows, Linux and wireless.

09 / CONSULTANCY

WEEKEND CONSULTANCY

Saturdays and Sundays, India Standard Time. Weekday evening sessions can be arranged on request once a booking is in. Submit a request below; I confirm by email.

  1. 01 TOPIC
  2. 02 DATE
  3. 03 TIME
  4. 04 DETAILS
  5. 05 REVIEW
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Status: pending confirmation. You'll get an email from me@krsnaha.com. If the time no longer works, reply to that email.

10 / CONTACT

LET'S WORKTOGETHER.